CAREERS

Why You Should Work at Merus

Collage from Merus Holiday Party

We are a small software engineering company located in downtown Oakland, working in a fast-paced startup work environment. By joining our team, you will be working in an intelligent, flexible, and friendly environment with opportunities for growth. We are part professional services firm, part technology incubator, and all ambition.

Our premiere product, MerusCase, is the only online Practice Management System that curates the attorney experience around specific workflows based on jurisdiction and legal field. Everyday, Merus helps tens of thousands of attorneys, paralegals, and legal staff provide better results to their clientele.

The dynamic nature of our team means wearing a lot of hats and getting your hands dirty on product design, user experience design, software architecture, development, project management, quality assurance, and support. This doesn’t mean you’re expected to know all of these nor prevented from specializing, but it does mean you should be excited (instead of intimidated) by new challenges every day.

We’re working in the black and expect to more than double sales for the ninth year in a row in 2017. Interested in learning more about our culture? Check out our Company Culture Tumblr!

Current Opportunities

The following roles are open — we also accept speculative applications, but cannot guarantee that we’ll respond or have anything appropriate for you.

Account Executive

Account Executive

Qualifications

The Account Executive position will fill an extremely important business development and client support role within our fun, yet extremely diligent sales team. This is a junior level position, but it is saturated with growth opportunities based on performance.

The ideal candidate we are looking for must have the following attributes:

  • Professional, driven, and a self-starter
  • An extensive knowledge of current technology (e.g. remote access, screen share apps, web applications, and mobile platforms)
  • Proactive, adaptive, and reliable
  • Active listener, quick learner, and excellent problem solver
  • Comfortable in the dynamic atmosphere of a technical and agile organization with a rapidly expanding and diverse customer base
  • Professional juggler :)
  • Exceptional verbal, written, and presentation skills
  • Be able to communicate professionally in written responses via email, RFPs, and when submitting support and training responses
  • Organized, analytical, and able to eliminate sales obstacles through creative and adaptive approaches
  • Must have the ability to translate certain technical processes into easily digestible terms for a non-technical audience
  • Be willing to handle the occasional onsite training or demonstration when needed, with the ability to perform moderate overnight travel
  • BA or BS degree
  • We hire intelligent, engaging and ambitious people. If you don't feel confident about possessing any of these three influential traits, we may not be the right company for you.

Additional characteristics that would be a huge plus (so please mention them in your cover letter if appropriate):

  • 1-2 years of relevant experience in technical or legal software sales, preferably SaaS (CRM, CMS, or PMS)
  • Topical or better understanding of the legal industry (this is where we strive to succeed)
  • B.S. or technical degree in Computer Science, Business Administration, Business Management, Marketing, or other related field
  • Possess programming, dev ops infrastructure, business analysis, and/or project management skills

Job Requirements

  • Manage incoming leads through swift, tactical, and professional communication
  • Work independently and with a high degree of latitude to close deals
  • Provide product, service, or technical information by answering questions and requests from customers
  • Develop and coordinate implementation of customer onboarding plans
  • Provide technical support after completion of sales
  • Generate new sales leads through efficient research and marketing techniques
  • Create and deliver value based proposals
  • Determine improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment, engineering or proposing changes in equipment, processes, or use of materials or services
  • Educate clients on the value-add differentiation of company product, services, and support from all other competitors in the market
  • Collaborate with sales teams to understand customer requirements to promote the sale of company products, and to provide sales support
  • Execute value focused product demonstrations and client training sessions
  • Maintain thorough product knowledge and properly understand customer needs t hrough discovery/research techniques
  • Be a MerusCase evangelist

We like to hire and promote internally, so this contract-to-hire position can lead to much more for smart and motivated individuals. If you see yourself moving into a more technical role, product development, or sales, please say so in your cover letter! Self-starters at Merus can promote out of this position in 4-6 months and receive a commensurate adjustment in salary.

Full Stack Web Developer

Full Stack Web Developer

Merus, Inc. is seeking brilliant engineers that are just-out-of-college to just-off-the-speaking-circuit. If working with brilliant people is a requirement, and being actively engaged in and passionate about technology is a way of life, then you’ll thrive here. You are quick to learn, and excited to solve interesting problems. You have a GitHub repo that you won’t shut up about. You’re inspired by a team that challenges you to think broadly but act specifically. You’re humble enough to recognize (i.e. plagiarize) the brilliance of your colleagues’ work, yet confident enough to make improvements to it. You take pride in your work and you thrive when given the freedom to contribute anywhere you want. Finally, you want to spend your days, and occasionally evenings, with a cadre of thoughtful but politically-incorrect coffee and beer-fueled genius.

Qualifications

  • BS in Computer Science, or equivalent experience
  • 2+ years experience shipping production code in Javascript and/or PHP
  • Ability to think ‘product’ (big picture) while simultaneously being mindful of every important little detail

Nice to have

  • Proficient with the languages of the web, such as Node.js, jQuery, MySQL
  • Experience deploying on AWS
  • Experience working with OAuth and RESTful APIs
  • Passionate about design

Front End (UI/UX) Designer

Turn Boring Business Apps into Art

Help us turn our highly functional, yet sometimes boring, business application into a work of art!

The ideal candidate will have a background in creative arts, know a little about marketing, and yet still know how to talk the engineering talk well enough to interact constructively with engineering people.

This is not a technical position, but you should know your way around engineering jargon and be able to prototype basic interactions in HTML, CSS, and JavaScript. If you have ambitions of honing your JavaScript skills or exploring your marketing ideas in a coached, yet independently-driven environment, this position is perfect for you.

Responsibilities

  • Create eye catching mockups representing product (web application) designs and interfaces across a wide variety of target devices.
  • Dicing and splicing in Photoshop and Illustrator as needed to provide engineering with all of the graphical assets they need. Under aggressive deadlines, of course.
  • Defining, creating, and enforcing guidelines for user interface, branding, and messaging consistency.
  • Produce visual content as needed for marketing efforts, e.g., email newsletters, trade show collateral, etc.

Experience

  • Required: Web and application visual design. Please provide portfolio examples.
  • Required: Knowledge and understanding of HTML/CSS/JavaScript and how visual compositions translate to code.
  • Attention to detail and pixel perfection
  • Proficiency with Adobe Creative Suite and other design tools
  • Ability to collaborate across teams and deliver at a rapid pace
  • Desirable: A pragmatic penchant for marketing.
  • Desirable: Ability to write clean copy -- both for marketing purposes and that of a technical nature.

Other Info

If you're unproven, we're still interested in talking with you, but we'll probably create a contract/internship role for you for the first couple of months.

For more information, contact: careers [@] meruscase.com

To apply: Please email us a resume and a thoughtful cover letter that outlines three reasons why you are someone we should interview, focusing on how your past work experience has prepared you for this kind of position, and, if you’ve got some, a couple of URLs to recent online work. We weigh cover letters heavily and tend not to consider resumes without one.

Document Creation Specialist

Word Font Style Admin Panel

This role entails creating Microsoft Word templates for our clients, who are legal professionals. No authoring or other copywriting is required, but it is necessary to understand what you are reading and translate loose descriptive terms (e.g., "insurance carrier") into specific data-driven "codes" generated by our software (e.g., "CASEFILE:carrier.name"). 

Other responsibilities include locating legal forms online (usually PDFs provided by government agencies) and mapping fields to those same data-driven codes.

Data entry, usually of raw contact information, also occasionally comes up, so familiarity with the typical spellings of common American names and surnames is helpful.

We largely consider this an internship position, so if you're still in school or a recent graduate, flaunt it. See Other Info, below.

Responsibilities

  • Formatting and Templating of client documents in Microsoft Word 2007 or later.
  • Formatting and Templating of court-provided forms using custom Merus tools.
  • Occassional data entry.
  • Occasional client interaction to retrieve, verify, and publish client documents.

Experience

  • User-level proficiency with Windows.
  • Experience authoring and formatting professional documents. Cover letters count. (Hint, hint)
  • Working knowledge of Microsoft Word 2007 or later. Brush up on “merging” and “form letters” before your interview.
  • Excellent verbal and written communication skills.
  • Meticulous and fastidious attention to detail.
  • Nice to have: Some formal experience with some form of desktop publishing. 
  • Nice to have: Familiarity with the legal industry and/or legal professionals.

Other Info

If you're new to the software or legal industries, this is perfect for you!

We like to hire and promote internally, so this should be looked at as an internship position, hopefully leading towards one of the other opportunities listed here (including the "Speculative Applications" section below). As such, we will give special consideration to candidates who specify what role they see themselves growing into and why. You should also let us know if you are a currently enrolled student or have graduated recently.

The pay is modest, but smart people at our company move out of this role in a few short months. 

For more information, contact: careers [@] meruscase.com

To apply: Please email us a resume and a thoughtful cover letter that outlines three reasons why you are someone we should interview. We weigh cover letters heavily and tend not to consider resumes without one.

Speculative Applications

Excellent verbal and written skills are required of all applicants.

To apply for any of these positions, please email us a resume and a thoughtful cover letter that outlines three reasons why you are someone we should interview, focusing on how your past work experience has prepared you for this kind of position. We weigh cover letters heavily and tend not to consider resumes without one.

 

RoleAbout the Position
Product Marketing Manager

Drive product direction while maintaining a pragmatic balance between short term sales results and long term vision.

Distill feature requests from Sales, Support, and direct client interaction into use cases with demonstrable utility and/or return on investment.

Protect product development from the cacophony of client requests.

Experience with the legal industry would be helpful.