Editing a Case Activity


Editing a Case Activity

 

1. Once inside a Case in the Activities Tab, click on the activity you wish to edit.

 

2. The selected activity will expand to show you more information. Here you can Download, Forward, Print, Delete (if you are logged in as an Administrator), or Hide the case activity. You may also Add Activity Tag and view any tags already connected to the activity. 

 

3. Once all changes have been made, Click Save Changes.