Composing a New Message


There are multiple ways to navigate to the compose message screen:

 

Method 1: Hover over Messages in the main menu, and click on Compose from the drop-down menu.

 

 

 

 

Method 2: Click on Messages in the main menu. On click, you will be taken to your Merus inbox. From here, you can click on Compose on the right side of your screen or the Compose tab at the top of your screen.

 

 

 

 

Method 3: Once inside a case, click on Compose Case Message on the left-hand accordion or under Messages in the main menu. On click, you will be taken to the compose message interface and the Case will already be populated.