Requesting or Scheduling a Backup Copy of Your Data

One of the best features of MerusCase is knowing that your data is secure and backed up frequently. However, every now and then, you may need or want a copy of your data in your own hands or saved to your personal computer.

In this case, you have a couple of options:

  • Downloading a Document Archive from MerusCase
  • Requesting a physical copy of your data


Downloading a Document Archive works on a case-by-case basis and is very simple. After navigating to a case, click on the Files tab on the left-hand side of your window just below the case name. A menu will appear with some choices. The last choice is Document Archive. To download a zipped file of all the documents in the case file, select Document Archive.
Once your file has been downloaded, you can open it and view its file folders. All of the documents associated with the case will appear organized by date of entry.

If you would prefer a physical copy of your data (on a DVD or other media), please contact MerusCase Support to discuss your needs. We can deliver a full backup on the media of your choice of your data and documents at any interval you require. 
Due to the manual process of gathering your data, as well as the media needed, a modest fee will apply.
Your data is always yours.

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